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Connected Apps

Under Connected Apps, you can view and control integrations with:
  • Ticketing systems (e.g., Zendesk, Freshdesk)
  • Messaging platforms (e.g., WhatsApp, Slack)
  • Productivity tools (e.g., Google Sheets)
  • CRMs and sales platforms (e.g., HubSpot)
You can enable/disable integrations or update their configuration as needed.

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Available Applications

Beyond the currently connected apps, you can also browse a list of all supported applications, including:
  • Slack
  • Zendesk
  • HubSpot
  • Other common support, CRM, and communication platforms

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Connecting a New Application

1

Open Channels

Navigate to the Channels tab.
2

Select the Application

Choose the app you want to connect (e.g., Slack, HubSpot).
3

Click Connect

Click the Connect button to start the integration process.
4

Provide Details & Permissions

Enter the required details (e.g., API key, credentials) and authorize permissions.
5

Confirm Connection

Once connected, the app will appear under Connected Apps.

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Best Practices

  • Use secure credentials — always store API keys in Secrets.
  • Review permissions before authorizing integrations.
  • Test connections before deploying automations that depend on them.
  • Audit Connected Apps periodically to remove unused or outdated integrations.