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Step 1: Log in to your Robylon account and open the dashboard. Step 2: In the left panel, click on the Settings button.
Robylon dashboard with the left sidebar open and Settings highlighted to customize your bot
Step 3: Within the Settings tab, select Channels.
Settings → Channels screen in the Robylon dashboard for bot configuration
Step 4: Click on Chatbot to open its interface.
Channels view with Chatbot selected to open the bot customization interface
Step 5: Now, here in the ‘Interface’ section, you can customize the chat interface and positioning of your chatbot.
Chatbot Interface settings showing chat window layout and on-page position options
Step 6: Then, click on the ‘Styles’ section, where you customize your chatbot’s appearance.
  • In this section, you can edit your chatbot title, subtitle, and colors of your chatbot.
    Chatbot Styles panel to edit bot title, subtitle, and brand colors
  • Scroll down in this section to customize the image assets of your bot, like the launcher icon, the header image, and the agent image of your bot. 
    Styles → Image assets for the bot: launcher icon, header image, and agent profile
  • Then, scroll down in this section to customize the footer of your chatbot, such as the message box placeholder. You can also add custom footer links in the footer.
    Styles → Footer customization for message placeholder text and custom footer links
Step 7: Then, click on the ‘General’ section, where you can add an AI Disclaimer and User feedback in your chatbot, also you can add a message sound to your chatbot in this section.
General settings to add an AI disclaimer, collect user feedback, and enable message sound
Step 8: After changing every setting in each tab: Interface, Styles, and General, click on the update button in each tab to save your changes.
Save changes using the Update button in the Interface, Styles, and General tabs